Shipping & Delivery Policy for Piogwater.com

 

Last updated: 22 October 2025

Thank you for choosing Piogwater.com for your hydration needs. We are committed to providing you with a reliable and convenient delivery service. This policy outlines our delivery procedures and guidelines.

 

1. Delivery Area

 

We are a local delivery service. Our operations are currently limited to specific PIN codes and areas within Uttarakand.

To find out if we deliver to your location, please enter your PIN code on our homepage or at checkout.

We reserve the right to decline orders that are outside our designated delivery zones.

 

2. Order Processing & Delivery Scheduling

 

• Processing Time: Orders are typically processed within [e.g., 24 hours or 1 business day] of being placed.
• Scheduling: Once your order is processed, our team will contact you via [e.g., SMS, WhatsApp, or Phone Call] to confirm your order and schedule a convenient delivery slot.
• Delivery Days: Our standard delivery days are [e.g., Monday – Saturday], excluding public holidays.

 

3. Delivery Timeframes & Procedures

 

• Delivery Slots: We will provide you with an estimated delivery window (e.g., 10:00 AM – 2:00 PM). While we strive to deliver within this slot, please understand that delays due to traffic or other unforeseen circumstances can occur.
• Receiving Delivery: A person must be present at the delivery address to receive the order. If you are not available, please ensure someone else is authorized to accept the delivery on your behalf.
• If You Are Not Home: If our delivery team arrives and no one is available to receive the order, we will attempt to contact you. If we cannot complete the delivery, a re-delivery fee may be charged for the next attempt.

 

4. Delivery Fees

 

[Choose the option that fits your model]

• Option 1 (Flat Fee): A standard delivery fee of ₹50 applies to all orders.
• Option 2 (Free Delivery): We offer free delivery on all orders within our service area.
• Option 3 (Conditional Free Delivery): We offer free delivery for orders above ₹5000] or for orders of [e.g., 2 or more] bottles. A delivery fee of will be applied to all other orders.

Any applicable delivery fees will be clearly displayed at checkout.

 

5. Minimum Order Quantity

 

To ensure the efficiency of our delivery service, a minimum order of [e.g., 2 bottles or a specific value like ₹5000 may be required.

 

6. Inspection & Damages

 

Please inspect your order immediately upon delivery. If you receive a damaged item (e.g., a leaking bottle) or an incorrect order, please notify our delivery personnel at the time of delivery or contact our customer service team within [e.g., 24 hours].

For more details, please refer to our Return & Refund Policy.

 

7. Contact Us

 

If you have any questions or concerns about your delivery or this policy, please contact us:

• Email: [Your Support Email, e.g., info@piogwater.com
• Contact Page: [Your Contact Page URL, e.g., piogwater.com/contact]